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- Partner’s nomination: Tinkoff
Partner’s nomination: Tinkoff
Tinkoff – financial online ecosystem
Online ecosystem built around the customer needs. Tinkoff Ecosystem offers a full range of financial services for individuals and businesses, with over 11 million clients. Tinkoff focuses on developing lifestyle banking: the ecosystem helps the clients analyze and plan personal expenses, make investments, receive bonuses as part of loyalty programs, book travel, buy cinema tickets, book restaurants etc.
All Tinkoff services are available via mobile applications and at Tinkoff.ru.
Tinkoff does not have offices: the representative network allows quick delivery of the corporate products to any region, while a call center and other online communication channels are used for customer service. Tinkoff uses AI-enabled and machine learning technologies for all communications, over 40% of customer requests via chats are processed without participation of the bank staff.
All corporate products and most of internal IT-systems are in-house developed. 70% of the HQ staff are IT specialists.
Enhance capabilities of the national financial institutions to promote and extend the access to banking, insurance and financial services for all.



Develop reliable and sustainable infrastructure, including regional and trans-border, to provide affordable and equal access for all.


Enable the transition to using sustainable consumption and production patterns.
